Abstract By asking your peers and or subordinates the right questions and listening you gain greater insight and they learn more than if you just talked for the duration or engaged in random social chit chat. The words that you use to formulate questions makes a big difference as does the sequence in which you ask particular questions. Realize that you do not have to answer “yes” to questions and that it is your job to get buyin and more than tacit agreement for anything that you ask of someone - that way you know that you’re on the same page.
Can we be honest with each other? Some people are downright annoying. Many of the people that you meet or see in person or on electronic media do or say things that raise your blood pressure. From the nut that cuts you off in traffic, to the neighbor that allows their pooch to defecate in your yard, to the armchair political quarterbacks on Facebook there’s no shortage of vexatious people. The nice thing about this group is that you can often turn them off or relegate them to the outer reaches of your mind.
You know those “favorite” members of your team? Like the one who’s seemingly insipid, relentless, and endless communications appear to be tailored to cut your ego in half with every keystroke and are about as welcome as the smell of burning toast on your way out the door in the morning? You think they believe everything that they say should be written down and preserved for future generations and that you should feel privileged to be lacerated by their “feedback.